Client Overview
Our client is a global SaaS provider offering end-to-end solutions across the credit and debt lifecycle. With a strong foothold in Europe, their technology supports financial institutions in automating lending, collections, debt management, and insolvency processes to improve efficiency, compliance, and customer outcomes.
The Task
The client engaged our firm to lead the search for a Country Manager/CEO, tasked with launching and scaling operations from the ground up. Based in Toronto, the role required building a local presence, leading strategic growth, and serving as the Canadian lead within a broader international framework.
The Challenge
While well-established internationally, the client was entering the Canadian market for the first time, effectively operating in startup mode locally. They sought a highly specific profile with:
- Deep knowledge of the credit and lending industry
- Experience scaling SaaS businesses
- A background in risk, credit, and governance within one of the Big Four consulting firms
- A balance of entrepreneurial drive and enterprise-level leadership experience
This combination of industry expertise, leadership capabilities, and startup mentality is rare and in high demand.
Our Approach
We conducted a focused executive search targeting senior professionals within fintech, consulting, and financial services sectors across the country. Our approach included:
- Strategic outreach to executives with hybrid experience in SaaS and credit
- Leveraging our network of former Big Four consultants now in operational leadership roles
- Rigorous assessment of cultural fit, adaptability, and strategic vision
The Result
Within eight weeks, we successfully placed a senior executive with proven SaaS leadership experience, a Big Four consulting background in credit risk, and a demonstrated ability to launch new-market operations. The client is now well-positioned to establish and grow their Canadian business under this experienced leadership.
The IT & Accounting/Finance industries are ever-changing, and companies need the adaptability to meet client expectations. We will find the right candidate with the industry knowledge to help you achieve growth. ExperTech will collaborate with you to identify your company's needs to find the leaders with the skills and experience to lead your business into the future.
